Frequently     asked                     questions

Q / Shipping

Please note, we are a small business and we try our best to get your orders out as quickly as possible. Orders for in-stock items are shipped within 3-5 days of being placed unless otherwise noted. Standard and express shipping rate options are provided at checkout and calculated based on weight.

Q / order status

To check the status of your order, email our team at

Q / Returns

Please email to initiate your return request. All returns or exchanges must be received within 14 days of receipt of the order. Refunds to the original card or store credit will be offered. Returned merchandise must be in new condition, in its original packaging, and include the original packing slip. Customers are responsible for any return shipping costs incurred.

You may modify or cancel your order within 24 hours at no charge in accordance with our cancelation policy, please contact

Q / Order Issues

We sell fragile items. Should an item arrive damaged or if there’s an issue with your order, please contact

Devon Liedtke is not responsible for lost or stolen packages. To report a missing package or file a claim, please contact UPS.

Q / Gift Messages

If you’d like to include a gift message, please contact with your request within 24 hours of placing your order.

Q / International orders

At this time, we are not able to ship internationally. If you are interested in international shipping, please email for international stock lists.

Q / Wholesale

Have a wholesale inquiry? Please email We are always looking for like-minded partners.

Q / Trade

If you’re a member of the trade, please contact us for trade benefits:

Q / Trade

We offer gift cards. To purchase a gift card, scroll to the bottom of the shop all page or click here. Please note that these are digital gift cards that will be sent via email.

Q / Employment

Are you interested in working for us? Please email for employment opportunities.

Q / Didn’t find an answer you’re looking for?

Contact us at